Renzie rants about terrible service. For those of you who have been following this blog regularly, you might remember a time a few months back when I had a really bad experience with Globe. You can read that story here, just so you have an idea what I’m talking about. To give you a quick […]
Tag: Customer Service
Renzie Goes To Kawayan Cove
I just came from this most awesome place in Nasugbu, a coastal municipality in Batangas, about 2 hours south of Metro Manila. Nasugbu is known for its white-sand beach resorts and tropical forests, which therefore makes it a fairly popular summer destination.
Kawayan Cove is an exclusive residential seaside community which covering about 68 hectares worth of prime beach-front real estate. You have to give credit to the developers for easing in the village among the groves of trees and bamboo, making it as close to the nature as possible by working with the natural contours and landscape.
The result was simply spectacular. You have family-friendly amenities and wide-open spaces inobtrusively tucked into lush the Batangas forest, with minimal disturbance or alteration to the topography, and a population density well lower than the typical high-end developments in the general area.

Anyway, I realize I have a lot to write about this particular visit, so I hope to churn out all my posts over the weekend. You’ll definitely be reading more from me about my visit to Kawayan Cove. Highlights of my Kawayan Cove adventure:
My Issue with Globelines Resolved
First of all, I’d like to fill you in on what has happened with my Globelines landline and internet connection. As you all know, I’ve written up a post not too long ago on how long it took for Globe to restore my connections at home. So here are some updates: My landline and broadband […]
The Philippines Needs More Consumer Advocates
For those of you who have been reading my blogs, you’ve probably ran across a post or two of me ranting about how corporations have been performing rather poorly- at least as far as customer satisfaction is concerned. Specifically, I have personally been disappointed at how Globe- a major telecommunications player in the Philippines- has […]
Globe’s Internet Services Disappoint
When you’re a company that spends millions of pesos on advertising money, positioning yourself as a warm and caring internet service provider, I say you’d better have a customer service culture that’s truly reflective of what you promote, as well as a team that can back up your claims. As a paying customer, I fork […]